Date: November 7, 2025

Welcome to Ernst Pharmacia, available at ernstpharmacia.com.

These Terms & Conditions govern your access to and use of our website, including the information, pharmaceutical products, and services presented on it. Please read these terms carefully before using our website or submitting an inquiry.

By accessing or using this website, you agree to these Terms & Conditions and applicable laws in India. If you do not agree with these terms, please discontinue use of the website.

1. Acceptance of Terms

By using our website, you confirm that:

You are at least 18 years old or are accessing the website under appropriate adult supervision, where legally permitted.
You have the legal capacity to enter into a binding agreement, where applicable.
You will use the website in accordance with these Terms & Conditions and applicable laws.
Any information you provide through our website is accurate and complete to the best of your knowledge.

2. Products and Services

Ernst Pharmacia provides information about pharmaceutical products, healthcare-related offerings, and business services through its website.

Product availability may vary and is subject to confirmation.
We reserve the right to update, modify, or discontinue website content, products, or services, subject to applicable law and existing contractual obligations.
Product images, packaging, descriptions, and displayed information are provided for identification and informational purposes. Actual packaging or presentation may vary.
Product descriptions and compositions should be verified against the applicable product label and official product information.
Product supply, sale, distribution, and use are subject to applicable laws, regulatory requirements, and any necessary prescriptions or authorizations.

Submitting a product inquiry does not automatically constitute acceptance of an order or confirmation of product availability.

3. Medical and Health Disclaimer

Information published on our website is intended for general informational purposes and is not a substitute for professional medical advice, diagnosis, or treatment.

Always consult a qualified healthcare professional regarding medical conditions, medicines, dosage, and treatment decisions.
Prescription medicines should be used only under the supervision of an appropriately qualified healthcare professional and in accordance with applicable laws.
Do not start, stop, or change any medication without appropriate medical guidance.
Product information on this website should not be interpreted as a guarantee of therapeutic outcomes.
Individual responses to medicines and healthcare products may vary.

In an emergency, seek immediate medical assistance from a qualified healthcare provider.

4. Pricing and Payments

Where prices or payment options are displayed on our website or provided through an authorized sales channel:

Prices and applicable taxes will be communicated as required by law.
Prices, offers, and product availability may change, subject to applicable law and confirmed orders.
Payment terms will be communicated before a transaction is completed, where applicable.
Orders may be processed after payment confirmation or according to agreed payment terms.
We are not responsible for delays caused by banking networks, payment service providers, or technical issues beyond our reasonable control, but this does not limit any rights you may have under applicable law.

Any applicable payment, tax, and invoicing requirements will be governed by the terms of the relevant transaction.

5. Order Acceptance and Cancellation

Where online ordering or order processing is available, submitting an order constitutes a request to purchase the selected products.

Orders are subject to product availability, verification, and applicable regulatory requirements.
We may decline or cancel an order where legally justified, including cases involving incorrect pricing, unavailable products, suspected fraud, or regulatory restrictions.
Where an order is cancelled after payment, any refund due will be handled in accordance with the applicable refund terms and law.
Cancellation requests, dispatch status, and any restrictions will be communicated through the applicable ordering channel.

Any cancellation conditions will be subject to applicable consumer protection laws and the specific terms communicated at the time of purchase.

6. Shipping and Delivery

Where delivery services are offered, estimated delivery times may vary depending on the delivery location, product availability, courier services, and other circumstances.

Customers should provide accurate delivery and contact information.
Delivery timelines are estimates unless expressly confirmed otherwise.
Certain pharmaceutical products may be subject to specific storage, handling, prescription, or delivery requirements.
Delays caused by transport disruptions, weather, or other circumstances may affect delivery schedules.

For applicable shipping arrangements, please refer to our Shipping Policy, if available on our website.

Nothing in this section excludes rights or remedies available under applicable law.

7. Returns and Refunds

Returns, replacements, and refunds, where applicable, will be handled according to our published Return and Refund Policy and applicable laws.

Due to the nature of pharmaceutical products and the importance of product safety, certain products may not be eligible for return once opened or used, except where a return, replacement, or refund is required by law or applicable policy.

If you receive a damaged, defective, incorrect, or otherwise non-compliant product, please contact us promptly with the relevant order details so that the matter can be reviewed.

For further details, please refer to our Return and Refund Policy, if available on our website.

8. User Responsibilities

When using our website, you agree not to:

Use the website for unlawful or fraudulent purposes.
Provide false, misleading, or unauthorized information.
Attempt to gain unauthorized access to our website, servers, or systems.
Upload or transmit viruses, malicious code, or harmful material.
Interfere with the website’s security, functionality, or availability.
Copy, reproduce, or misuse website content without authorization.
Use website information in a manner that violates applicable pharmaceutical, advertising, consumer protection, or other laws.

We may take appropriate action in response to violations, subject to applicable law.

9. Intellectual Property

Unless otherwise stated, the content on this website, including the Ernst Pharmacia name and logo, text, graphics, website design, images, and product descriptions, is owned by Ernst Pharmacia Private Limited or used with appropriate authorization.

Such content may be protected by applicable intellectual property laws.

You may access and use the website for lawful personal or business information purposes. You must not reproduce, distribute, modify, publish, or commercially exploit protected website content without prior authorization, except where permitted by law.

Product names, trademarks, and other intellectual property belonging to third parties remain the property of their respective owners.

10. Limitation of Liability

To the extent permitted by applicable law, Ernst Pharmacia Private Limited shall not be liable for losses arising from:

Temporary website interruptions or technical errors.
Unauthorized access caused by circumstances beyond our reasonable control.
Reliance on general website information instead of appropriate professional advice.
Improper use, storage, or handling of products contrary to applicable instructions.
Delays or disruptions caused by third-party service providers beyond our reasonable control.

Nothing in these Terms & Conditions excludes or limits liability where such exclusion or limitation is prohibited by law, including applicable statutory consumer rights.

11. Privacy and Cookies

Your use of our website is also subject to our Privacy Policy and Cookie Policy.

These policies explain how we may collect, use, and protect personal information and how cookies or similar technologies may be used on our website.

Please review the relevant policies before submitting personal information through our website.

12. Governing Law and Jurisdiction

These Terms & Conditions shall be governed by the laws of India.

Subject to applicable law, courts having competent jurisdiction in Panchkula, Haryana, shall have jurisdiction over disputes arising from the use of this website or these terms.

Nothing in this section limits any mandatory rights or jurisdiction protections available to consumers under applicable law.

13. Changes to These Terms

We may revise these Terms & Conditions from time to time to reflect changes in our business operations, website functionality, or legal requirements.

Updated terms will be published on this page with a revised effective date. We encourage users to review this page periodically.

Changes will apply subject to applicable law and will not override rights that cannot legally be excluded or modified.

14. Contact Information

For questions, concerns, or requests regarding these Terms & Conditions, please contact us:

Company Name: Ernst Pharmacia Private Limited

Website: https://ernstpharmacia.com/

Email: ernstpharmacia@gmail.com

Mobile Numbers:

8847661900
8264096726
7986058677

Business Address:
Plot No. 404, Industrial Area, Phase I, Panchkula, Haryana – 134113, India.