Date: November 7, 2025
Ernst Pharmacia Private Limited (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us through our website, https://ernstpharmacia.com/.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, browse our pharmaceutical products and services, or contact us through our website.
By using our website, you acknowledge that you have read this Privacy Policy. Where required, we will obtain your consent for the collection and use of your personal information.
1. Information We Collect
We may collect the following types of information when you interact with our website.
Personal Information
- Full name
- Email address
- Phone number
- Billing and shipping address, where applicable
- Business details and company information, where provided
- Information submitted through contact forms, product inquiries, or other website forms
Non-Personal Information
- IP address
- Browser type and version
- Device and operating system information
- Website usage and browsing activity
- Cookies and similar tracking information
We collect only the information reasonably necessary for the purposes described in this policy, subject to applicable law.
2. How We Use Your Information
Ernst Pharmacia may use your information to:
- Respond to product inquiries and customer requests
- Provide information about our pharmaceutical products and services
- Process and manage orders or business inquiries, where applicable
- Communicate regarding orders, requests, and service updates
- Improve website functionality and user experience
- Monitor website performance and analyze visitor activity
- Send promotional communications where permitted by law and, where required, with your consent
- Prevent fraud, maintain website security, and comply with legal obligations
3. Legal Basis for Processing
We process personal information for legitimate business purposes, to respond to your requests, to fulfil applicable contractual obligations, to comply with legal requirements, or on the basis of consent where required by applicable law.
You may withdraw your consent where processing is based on consent, subject to applicable legal requirements.
4. Sharing of Information
We do not sell or rent your personal information to third parties.
We may share information with trusted third parties when necessary for legitimate business purposes, including:
- Website hosting and technical service providers
- IT, analytics, and website maintenance providers
- Communication and customer support service providers
- Logistics and delivery partners, where applicable
- Payment service providers, where applicable
- Government authorities, regulators, or law enforcement agencies when required by law
We take reasonable steps to ensure that service providers handle personal information appropriately and in accordance with applicable legal requirements.
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Maintain website functionality
- Remember user preferences
- Support shopping cart features, where applicable
- Understand website traffic and visitor interactions
- Improve website performance and usability
- Support relevant advertising, where applicable
You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website features.
Where required by applicable law, we will seek consent before using non-essential cookies. Please refer to our Cookie Policy for further information, if available on our website.
6. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, alteration, disclosure, and misuse.
However, no method of transmitting or storing information electronically is completely secure. While we work to protect your information, we cannot guarantee absolute security.
7. Your Privacy Rights
Subject to applicable law, you may have the right to:
- Request access to your personal information
- Request correction or updating of inaccurate information
- Request deletion of personal information, where legally permissible
- Withdraw consent where processing is based on consent
- Opt out of promotional communications
- Raise a privacy-related concern or complaint
To exercise your rights, please contact us using the details provided in the Contact Information section below. We may need to verify your identity before processing your request.
8. Data Retention
We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this policy, including responding to inquiries, managing business transactions, complying with legal obligations, resolving disputes, and enforcing agreements.
The retention period may vary depending on the type of information and applicable legal requirements.
9. Children’s Privacy
Our website and business communications are intended for adults and business users. We do not knowingly collect personal information from children under 18 years of age without the legally required authorization.
If you believe that a child has provided personal information to us, please contact us so that we can review the matter and take appropriate action in accordance with applicable law.
10. Third-Party Links
Our website may contain links to third-party websites or services. These websites operate independently and may have their own privacy policies and practices.
Ernst Pharmacia is not responsible for the privacy practices, content, or security of third-party websites. We encourage visitors to review the applicable privacy policies before sharing personal information with those websites.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, website features, or applicable legal requirements.
Any revised policy will be published on this page with an updated effective date. We encourage visitors to review this page periodically.
12. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:
Company Name: Ernst Pharmacia Private Limited
Website: https://ernstpharmacia.com/
Email: ernstpharmacia@gmail.com
Mobile Numbers:
8847661900
8264096726
7986058677
Registered/Business Address:
Plot No. 404, Industrial Area, Phase I, Panchkula, Haryana – 134113, India.
