Privacy Policy

Last updated: November 7, 2025

This Privacy Policy outlines the policies of the organization regarding the collection, use, and disclosure of your information and the laws that protect your data.
We collect and process personal data to provide and improve our services.
By using our services, you consent to the collection and use of your information in accordance with this Privacy Policy.

Elucidation and Explanation

1. Elucidation
Words with initial letters capitalized hold specific meanings as outlined in the sections below. These meanings remain the same throughout this Privacy Policy, regardless of whether the terms appear in singular or plural form.

2. Explanation
For the purposes of this Privacy Policy:
Account — Refers to a unique user profile created by you to gain access to our Service.
Affiliate — Refers to any organization that is controlled by, controls, or operates under shared control with another party. “Control” means ownership of 50% or more of voting shares, equity, or comparable rights that permit influence over management or governance.
Company — (referred to as “the Company”, “We”, “Us”, or “Our” in this document) denotes Ernst Pharmacia Pvt. ltd., located at Phase 1, Industrial Area, Panchkula – 134103, India.
Cookies — Small data files stored on your device that record browsing behavior, preferences, or login information. They serve purposes such as improving functionality and enhancing user experience.
Country — Refers to Haryana, India.
Device — Refers to any device capable of accessing the Service, such as a computer, tablet, or mobile phone.
Personal Data — Refers to any information relating to an identifiable individual, including but not limited to names, email addresses, identification numbers, or online identifiers.
Service — Refers to the website and all associated features, resources, and functionalities provided by the Company.
Usage Data — Refers to information automatically collected during the use of the Service, including page visit duration, device type, browser details, and other diagnostic data.
You — Refers to the individual accessing or using the Service, or the business or legal entity represented by such an individual, as applicable.

Gathering and Utilizing Personal Information

Types of Data Collected
While using our Service, we may request that you provide certain personally identifiable information that can be used to contact or identify you. The information may include, but is not limited to:

Email address – ernstpharmacia@gmail.com

Full name – Ernst Pharmacia Private Limited

Mobile number – 8847661900 | 8264096726 | 7986058677 

Residential address – Plot No 404, Basement, Industrial Area, Phase I, Panchkula (HR) ZIP/Postal code – 134113
Country – India

Usage Data is collected automatically when you interact with our Service.This may include:

1. Your device’s Internet Protocol (IP) address
2. Browser type and version
   
3. Pages visited, date and time of visit, and time spent on pages
4. Unique device identifiers and other diagnostic data

When accessing the Service through a mobile device, we may also collect additional information automatically, such as:

1. Type and model of the mobile device
   
2. Device’s unique identification number
   
3. IP address and operating system
   
4. Mobile browser type
   
5. Diagnostic and performance-related data
   
6. Use of Personal Data

The Company may use Personal Data for the following purposes:

1. To provide and maintain our Service:
   
2. To monitor usage, improve performance, and ensure service stability.
   
3. To manage your Account:
   
4. To administer your registration and enable access to specific Service features available to registered users.
   
5. To fulfill contractual obligations:
   
6. To create, perform, and manage purchase or service agreements, including any related transactions entered through our Service.
   
7. To communicate with you:
8. To contact you via email, phone calls, SMS, or other digital methods (such as app notifications) regarding updates, alerts, or relevant information necessary for service delivery.
   
9. To provide marketing and promotional information:
   
10. To share updates, offers, and information about products, services, or events similar to those you have purchased or inquired about.
    
11. To manage your requests:
    
12. To track, respond to, and manage inquiries or support requests you submit to us.

For business transactions:

To evaluate or conduct mergers, reorganizations, or asset transfers in which your Personal Data may be included.

For analytics and improvements:

To analyze data, identify trends, evaluate campaigns, and enhance our Service, products, and overall user experience.

Sharing of Personal Information

We may share your Personal Data in the following situations:

1. With Service Providers: To help monitor and analyze Service usage or to contact you.
   
2. For Business Transactions: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
   
3. With Affiliates: Your data may be shared with our affiliates under this same Privacy Policy.
   
4. With Business Partners: To offer you specific products, services, or promotions.
   
5. With Other Users: If you share personal information publicly through our Service, it may be visible to other users.
   
6. With Your Consent: We may share your Personal Data for any other purpose only with your explicit consent.
   
7. Retention of Your Personal Data :We retain Personal Data only as long as necessary to fulfill the purposes outlined in this Privacy Policy.
   

We may retain and use your data as required to:
Comply with legal obligations,  Resolve disputes, and Enforce agreements and policies.

Usage Data is typically retained for a shorter period unless needed for improving security, enhancing functionality, or complying with legal requirements.

Transfer of Your Personal Data
Your information, including Personal Data, may be processed and stored at our offices or in other locations where data processors are located.

This means that your information may be transferred to — and maintained on — servers outside your state, province, or country, where data protection laws may differ.

1. By submitting your information, you consent to this transfer.
   The Company will take all reasonable steps to ensure your data is handled securely and in compliance with this Privacy Policy.
2. Deletion of Your Personal Data
   You have the right to delete, or request our assistance in deleting, the Personal Data we hold about you.
   Our Service may allow you to remove certain information directly through your account settings.
   You may also contact us to request updates, corrections, or deletions of your information.
3. Please note that some information may be retained if legally required or necessary for legitimate business purposes (e.g., compliance or dispute resolution).

Disclosure of Your Personal Data

1. Business Transactions
   In the event of a merger, acquisition, or sale involving the Company, your Personal Data may be part of the transferred assets. You will be notified before your data becomes subject to a new Privacy Policy.
2. Law Enforcement
   In certain circumstances, we may be required to disclose your information in response to lawful requests by public authorities (e.g., courts or government agencies).
3. Other Legal Requirements
   The Company may disclose Personal Data in good faith when necessary to:

Comply with legal obligations

Protect or defend the rights or property of the Company
Prevent or investigate potential misconduct
Protect the safety of Service users or the public
Protect against legal liability
Updates to This Privacy Policy
We may update this Privacy Policy periodically.

You will be notified of any significant changes by:

Posting the updated policy on this page, and Sending a notification via email or a prominent notice on our Service prior to the change taking effect.

The “Last Updated” date at the top of this Privacy Policy will indicate when changes were made.

We encourage you to review this Privacy Policy regularly for updates.